When it comes to warehousing and storage, reliability isn't just "desirable"… it's essential. Whether you're a freight forwarder coordinating time-critical shipments or a manufacturer requiring overflow storage, your warehousing partner plays a crucial role in ensuring your supply chain runs smoothly. But with so many warehousing providers out there, how do you know which one is right for you?
The truth is, not all secure warehouse facilities are created equal. Some may tick the box for location but fall short on communication. Others may promise secure warehouse storage but lack the systems and practices to back it up. So, before you commit, here are the essential questions to ask and why they matter.
1. Is the Warehouse Facility Truly Secure?
Security should be one of your first concerns, especially if you're storing high-value goods, machinery or time-sensitive stock. A warehouse might advertise "secure warehousing," but it's important to dig into the details.
Ask questions like:
- What security measures are in place?
- Is the site monitored 24/7?
- Can I arrange a visit to view your facilities?
A well-run facility will be happy to walk you through their processes. Look for visible deterrents, such as perimeter fencing, CCTV, alarm systems and gated access. Ideally, there should also be a team on-site during operating hours and procedures in place to record all goods in and out of the warehouse.
Secure warehouse storage isn't just about theft prevention. It's also about protecting your business from the knock-on effects of damaged or misplaced stock. At GWS, we treat your stock with the same care and attention as we would our own.
2. Can the Warehouse Flex to Fit Your Needs?
No two businesses are the same, and your warehousing needs can change with the seasons, market demand or even unexpected disruptions in your supply chain. That's why flexibility is so important.
Ask:
- Do you offer short-term and long-term options?
- Is space scalable depending on my needs?
- What kind of storage formats do you offer?
Some warehouses offer rigid, all-or-nothing contracts, which can lead to wasted space or rushed transitions. Others, like GWS, understand that businesses often need warehousing and storage that can flex and adapt. Whether you need pallet racking, bulk storage, or a temporary solution during a busy period, it's important your partner can accommodate change.
3. What's the Communication Like?
A slick website and good facilities mean very little if the day-to-day communication is poor. You need to know who you'll be dealing with… and whether they'll pick up the phone when it matters.
Ask:
- Who will be my point of contact?
- How do you keep clients updated on stock levels, movements or problems?
- What's your response time to queries or issues?
Clear and consistent communication is a sign of a well-run warehouse. At GWS, we've always been great at building long-term relationships with our clients. Our team is known for being responsive and practical, and we're always ready to pick up the phone - even if it's just to put your mind at ease.
4. Is the Warehouse in the Right Location for Your Operations?
Location can have a major impact on your costs, delivery times and the overall efficiency of your logistics. Even if a warehouse seems ideal on paper, if it's not in the right place, you could face delays or unnecessary transport expenses.
Ask:
- How close are you to key ports, road networks, or client locations?
- Can hauliers access the site easily?
GWS is located just one mile from the Port of Immingham and has excellent links to the Port of Hull, Teesport, and the wider UK road network. That makes GWS an excellent choice for importers, exporters and freight companies looking for fast turnaround and easy access to transport routes.
5. Do They Understand Your Sector?
Every industry has its quirks. Construction firms might need short-notice access to materials. Retailers often deal with seasonal spikes. Manufacturers may require space for goods in various stages of production or dispatch.
Ask:
- Do you have experience with businesses in my sector?
- Can you provide any relevant case studies or examples?
A warehousing partner who understands your industry will be far more valuable than one who takes a one-size-fits-all approach. At GWS, we regularly work with companies across the construction, manufacturing, retail, and logistics sectors, so we understand the pressures you face and how to support your operations effectively.
6. Can You Trust Them to Handle Your Goods with Care?
Secure warehousing isn't just about locks and cameras - it's about attention to detail. Even minor handling errors can lead to damaged goods, delays and extra costs.
Ask:
- How are goods received, stored, and dispatched?
- What systems are in place for checking and reporting stock?
- What happens if something goes wrong?
A reputable warehousing and storage facility will have clear processes, trained staff, and a professional approach to every stage of stock handling. At GWS, we carry out thorough checks and take pride in ensuring every item is handled with care - whether it's one pallet or one hundred.
7. Can You Visit the Site Before You Decide?
This is one of the simplest but most powerful questions you can ask. A facility that welcomes site visits is usually confident in what it offers and understands that trust is earned.
Ask:
- Can I arrange a visit to see your warehouse in person?
- Will I be able to meet the team I'll be working with?
A walk-through of the site lets you see the level of organisation, cleanliness, security, and staffing for yourself. You'll get a sense of whether they take pride in their work and whether they're the kind of people you want to work with.
Find the Right Secure Warehouse for You!
Finding the right warehousing and storage partner is about more than price per pallet or square footage. It's about trust and service… and finding a facility that genuinely supports and cares for your business. From secure warehouse storage and flexible contracts to experienced staff and a great location, the best providers make your life easier… not more complicated.
At GWS, we offer all of the above and more. If you're looking for dependable and secure warehousing in Immingham with a team that understands what you need, we'd love to hear from you.
Get in touch today to arrange a chat or a site visit and find out how we can help your business streamline your supply chain.
